http://www.ipowerweb.com

Overall Rating: 84.00%

Price & Cost Effectiveness:
Ipowerweb’s pricing structure offers users a great value. For only $7.95 a month, it comes with a complete web-hosting package including 1000 MB storage space and 340GB of web hosting traffic. They do provide a number of good features, including MySQL, PHP and FrontPage support. In general, they provide all the goodies that are in the premium web hosting accounts - but at only $7.95 a month. Overall, $7.95 is a good price to pay for this type of package. They also included a toll free number for sales and competent 24 hours tech support.

Reliability:
In comparison to the rest of the web hosting companies, Ipowerweb’s servers seem to be above average. We had several web hosting accounts with Ipowerweb, and generally their server would always remain up. Throughout our year of testing their services, their server has been down only for a few hours. This isn’t acceptable, but it is great in comparison to the majority of web hosting companies … that is except for the web hosting companies ranking higher.

Data Center:
Ipowerweb’s data center is located in Santa Monica, California. A lot of their information is hidden, but what is known is that they use SGI Origin 200 Servers. These are powerful servers that Ipowerweb uses to provide to its users. They also have less than one thousand users on each server; which is great because it ensures stability and less vulnerability to hackers. They add a huge volume of web hosting servers on a monthly basis .. more than the average web hosting company.

Customer Service:
Ipowerweb’s customer service has improved within the past few months. Whenever you called in the past, you would be put on hold for more over minutes. They would then possibly direct you to an answering service if you were on hold too long or if they were receiving other calls. With recent improvements, now you can usually get a hold of someone within five to ten minutes. Their phone number also becomes busy quite often during certain times of the day. Furthermore, when you are a new user with the system, they do not take orders over the phone. Instead, they require that you place the order online. If you actually do manage to get hold of the staff at Ipowerweb, their answers are normally sufficient. However, not all customer support representatives seemed properly trained. They claim to have 35 total employees within the company.

Control Panel:
Ipowerweb is currently using CPanel 5. They state that they will be soon releasing their own control panel called Vdeck; although CPanel is still competent control panel software. It pretty much has all the features that you need to manage your site, however, Hsphere’s control panel still takes the lead. CPanel lacks a sufficient website editing program and the control panel is missing several advanced features for users, such as throttling for higher end users.

Overall:
In general, Ipowerweb is a competent web hosting company. Besides the fact that at times it can be difficult to get a hold of anyone at Ipowerweb, they have a high level of uptime and the most features of their hosting package are on par with those of their competitors. Ipowerweb is worth a shot if you are new to web hosting, because they offer consumers one of the best web hosting values out there and with the most user friendly web hosting tools.

Overall Rating: 84.00%