Price
& Cost Effectiveness: Jumpline’s
pricing is much higher compared to that of many of their competitors.
For $11.95, you only get 7.5 GB of traffic and 200 MB of space, and compared
to many of the web-hosting companies we’ve reviewed, Jumpline is
one of the most expensive. The features they offer for this simple plan
are similar to packages you can get as cheap as $5, such as MySQL.
Reliability: In a year of hosting our sites, Jumpline’s
web hosting seems quite reliable considering the fact that its only been
down a couple of times during that time. Thanks to their state-of-the-art
data center, they can achieve it with ease.
Data Center: Jumpline hosting offers one of the most
reliable backbones around, thanks to its OC-192 connection with Qwest.
The performance of Jumpline is on par with that of many of top web hosting
companies, and their state-of-the-art data center also offers proper cooling
and security for their servers, so you can be ensured that your data will
be in good hands.
Customer Service:
Jumpline provides a quality level of customer service. Once we email
them, we would receive our response in less than a day. Even though
responses were not as quick as out top tier web hosting company, we felt
that for the value of the web hosting packages they provide, it is more
than enough. The responses they sent us were usually clear and we
understood what they said directly. Their customer support team is
located in America, making the people more efficient and understandable
than foreigners out of the states
Control Panel: Jumpline utilizes the Sphera control panel.
The control panel has the best visual appearance compared to the others
we’ve used, however, when comparing features, Hsphere still tops
the list. In addition, the Sphera control panel might look good, but it
lacks speed. This is one of the slowest control panels that we’ve
seen, even on a cable modem. IBM is one of the big corporations that uses
the Sphera control panel.
Overall:
Jumpline’s
features and good control panel were a plus, Customer service can be
improved, but is descent at its current state. Its fast and quality
response and great value allowed us to put Jumpline a few notches above.
We see that within a few months if they keep up with their service and
great value, we will up them to a higher rank.