General
Impression:
Serving as the web hosting division of Add2Net, Inc., the staff and technical
support team at Lunarpages has an established five year history in the
web hosting industry. This is relatively long considering that most web
hosting companies are overnight operations and in reality you need a company
that will always be around. Lunarpages has earned a reputation as a provider
with superior customer support and a solid web hosting data center. Unlike
most web hosting companies, you can always get through the phone line
with Lunarpages. Also, the $7.95 monthly plan offers everything you need
in order to make the presence of your business successful on the web.
Price & Cost Effectiveness:
Lunarpages offers decent pricing on their web-hosting plans. For a mere
$7.95 a month, you receive 800 MB of space and 40 GB of traffic. They
also offer a $22.95 web hosting package, which has double the amount of
features. But for most users, the $7.95 is sufficient enough. In addition,
you also get unlimited toll free support with all web hosting plans, which
isn’t common in most web hosting companies. Among the many options
available, they also offer the options to purchase ASP on the Linux platform
for only $1 extra per month and JSP for an additional $2 per month.
Data Center:
Lunarpages uses Dell Power Edge 2650 servers, with their data center located
in downtown Los Angeles. Their latest servers are quad Xeon 2.4 GHz Xeon
processors, with 6 GB of memory and three 70 GB Raid Disk Drive. Compared
to other web hosting companies, they dominate over any other server offered
by any Web Hosting company. They currently use state of the art net infrastructure
equipment and plan to offer many new features in the future such as load
balancing. Furthermore, they are connected to premium Tier-1 Backbone
providers and are multi-home with Level3, Genuity and Cable and Wireless.
As a result, you will get above average web hosting performance and reliability
that other providers normally charge a premium for.
Customer Service:
Customer support at Lunarpages is superior and they are very responsive
to your questions. Even e-mail support questions always get answered in
a timely manner. This is very different from any other web hosting company
out there. Accounts are usually setup the same day after they verify the
order with you over the phone within thirty minutes to one hour. It is
essential that a working phone number be inputted into the system in order
for your account to be setup immediately.
Control Panel:
Lunarpages currently utilizes the latest version of the CPanel 5 control
panel. The features are pretty much the same to other CPanel, such as
mailbox modification, password changes, ftp login modifications, statistical
information, and so on. CPanel doesn’t offer any web-building tool,
but for web hosting administration it offers the user an easy and intuitive
interface along with powerfully packed features.
Overall:
Lunarpages is definitely a choice of web hosting for many users. Not only
does it score high with best features for the price, but it is also great
because you can call toll-free when you are in need of assistance. Other
companies offering plans this low normally require that you e-mail them
for support inquires, and even if they did provide support over the phone,
there would be long distance charges. Give Lunarpages a shot and you will
not regret it.